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I had a leak in my pool. I called on a Monday morning and by 2pm that afternoon Bill showed up. Before he started he informed me of the charges which I agreed to. Within 20 minutes he located the leak in my skimmer, repaired it and was on his way. This was great service , courteous and priced right. I highly recommend this company.
It pays to hire an expert. Kevin,with 30 years experience, came on time, checked the skimmer with a dye test, found the leak in the overflow pipe, and fixed it in a minute. Offered pointers on how to better maintain the pool and how to drain the overflow manually and I happily paid him (at a rate that was better than some competitors).
And too, Vivian in the office was very helpful and knowledgeable.
The Tech, Bill Bushner, called me after his assessment. There were two known leaks - both underwater. He repaired both with epoxy, and also repaired a sheer waterfall feature that he determined wasn’t flowing properly due to a bad elbow joint. He replaced and repaired that as well.
The diagnosis was a flat rate of $275. The repairs were completed during the same visit by Bill.
The total cast was $375 - so it was an extra $100 above the diagnosis, for the repairs.
I have 30 days warranty - if there are any leaks at all - anywhere in the pool system - they will return, diagnosis and repair at no extra charge.
I haven’t seen the repair yet - but at this point I am extremely satisfied with the services and professionalism presented to me by Sherlock Leak Detection!
This business is top notch 6 stars for them. Knowledge, skill, ability and 1st class service. Many thanks to Vivian, Bill, Adan, Dominic and Kevin.
This was our 2nd experience with Sherlock in 10 years. We've been very happy both times. They showed up on time& resolved our problem quickly. We'd call them again if we need them.
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